Frequently asked questions

A marketplace of property listings. Owners and authorised sellers publish a property here, and people interested in it reach them directly.

Search the listings, open the ones that fit, and show interest. That opens a conversation with the seller inside your account. Every listing shows where its information came from.

No. We publish the listing and connect the two sides. The property belongs to the seller, and the deal is made between you and them.

No. Price, terms and closing are agreed directly between buyer and seller, each with their own advisers.

No. No money moves through the platform. Anyone asking you to pay Deed Marketplace for a property is not acting for us — report it.

The owner, or someone the owner authorised. You can attach an ownership document during the submission, and our team may ask for one during the review.

Create an account, choose List a property, and follow the steps. You can stop at any point — the draft is saved.

The full address, the location on the map, the home details and at least 3 photos. A walkthrough video and an ownership document are both optional.

Residential properties you own or are authorised to sell, with an address that can be confirmed and ownership you can document.

Open the property in your account and choose Unlist. It comes off the marketplace immediately and you can publish it again later.

You submit the property, the Deed team reviews it, and it goes live once the review is complete. If something needs changing, you are told which step to fix. It is moderation, not an endorsement.

Before publication we moderate the submission and the ownership document you attached. Moderation is not an endorsement: listings do not carry a Deed certification.

It is done in the order submissions arrive, on business days. You get a message when the status changes.

The reason is shown on the property in your account, on the step that needs fixing. Correct it and submit again.

When an ownership document is submitted with the listing, we check it. That is not a title search — confirm ownership, liens and occupancy independently before you commit.

Every seller has an account and accepts the seller agreement before publishing. The listing shows whether it is owner-provided or came from a third party.

Open the listing and show interest. The conversation happens inside your account — you never need to publish your phone or e-mail.

Under Messages in your account. Every conversation you started is there, with the property it refers to.

Send a support request about that property and say what looks wrong. The team can take the listing down while it checks.

Ask support and we handle it. Active listings come off the marketplace when the account closes.